Privacy Policy
Your Privacy Matters
At Etch & Echo, we respect your privacy and are committed to protecting your personal information.
What We Collect
When you shop with us, we collect necessary details like your name, email, shipping address, and payment information.
We may also collect data on how you use our website — like which pages you visit or what items you add to cart — to help us improve your experience.
How We Use Your Information
We use your information to:
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Process and ship your order
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Send updates about your purchase
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Improve our website and customer experience
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If you opt-in, send you updates, offers, or launch announcements
Sharing Your Information
We don’t sell your personal data — ever.
We do, however, share certain data with trusted services that help us run our store. This includes:
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Shopify, our eCommerce platform
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Payment processors (like Shopify Payments or PayPal)
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Shipping providers (to get your order to you)
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Marketing tools like TikTok, Meta, and email providers if you’ve opted in to hear from us
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Analytics tools that help us understand how people use our website
These partners only receive the data they need, and they’re required to protect it too.
Cookies & Tracking
We use cookies to:
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Keep items in your cart
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Understand how you navigate our website
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Show you relevant ads on social platforms (if you’ve opted in)
You can manage cookies through your browser settings.
Your Rights
You can:
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Request to see the personal data we hold about you
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Ask us to update or delete your information
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Opt out of marketing at any time by clicking “unsubscribe” in our emails
Contact Us
Got questions or privacy concerns? We’re here to help.
Email us at bronte@etchandecho.co.nz and we’ll get back to you.